Shipping and Returns
If you are not 100% satisfied with your purchase, you may return your item(s) within 30 days of purchase for a refund, with the exception of customized products. Customized items are non-returnable. All items shipped from a third party including Home furnishings, rugs and fine jewelry require a 15% restocking fee when the product is returned. Before returning, please call 1-866-797-6690 or email us at firstname.lastname@example.org to obtain an RA number.
Please send your return with your original packing slip to:
1590 Fenpark Drive
Fenton, MO 63026-2916
Buy Now or Never offers Standard (Ground) shipping to any U.S. address, except P.O. Boxes. The Standard shipping option uses both U.S. Postal Service and FedEx. The carrier is automatically selected based on your order's weight and destination.
International Shipping Now Available!
We have partnered with Bongo International to service our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
|Register with Bongo and receive a U.S. shipping address.|
|Enter the Bongo address as both your billing and shipping address.|
|Use the credit card that you have on file with Bongo as the payment method.|
|Once the order arrives at Bongo, log into your account to forward to your country.|